After a firmwire update nothing seem to be working. I had many issues in the past with the APs and SWITCH. APs were working okay so far after the previous troubleshooting and all. However switch was not in a working state. Please help me start troubleshooting from the beginning.
Current State : APs are showing online but wifi is not working
Switch is showing : Pending No Connected devices
Please see the attached images. I am not sure where to start troubleshooting or fix the issue. Please help.
1 ACCEPTED SOLUTION
Hi @Vamsireddi
Greetings!
Thank you for your prompt response and the update.
I see from the screenshot you shared, that your Switch has a Routing code (SPR) issue (Refer to the below screenshot).
Please refer to the below RUCKUS Lennar Knowledge Base self-help article to troubleshoot and fix the issue.
Please let me know if you are stuck at any point during the process and feel free to reach out if you require any assistance while following these steps.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
