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Unable To Sign Into Rucked Unleashed App

New Contributor

I'm unable to sign into the Rucked Unleashed App   When utilizing the Forgot Password option it gives me the message "You are not connected to Unleashed Network.  Go to Settings"  When in Settings, everything looks as if it is set properly.  Any suggestions on what to do or check?  Thanks


New Contributor II

RUCKUS Team Member

Hi All,

Mobile app has been released, I hope you have upgraded the APs and the iOS app to fix the issue.
I have created a Self help topic on this to understand the issue behavior and the steps to resolve the issue.
I request you to please follow the steps if anyone is facing the issue.
If you are facing the issue, you can update the comments on the link.