06-12-2023 01:15 PM
I'm unable to sign into the Rucked Unleashed App When utilizing the Forgot Password option it gives me the message "You are not connected to Unleashed Network. Go to Settings" When in Settings, everything looks as if it is set properly. Any suggestions on what to do or check? Thanks
06-14-2023 07:10 AM
Sanjay,
The problem started around the release of iOS 15.7.6 The same issue with any iPhones (and iPads) that can accept the iOS.
Older versions such as 15.7 running on iPhone 6s are still working fine.
You have enough information to work with: get an iPhone and you'll see for yourself.
Thank you,
Moshe
06-15-2023 12:28 AM - edited 06-15-2023 12:31 AM
Hi All,
I had a check on this and looks like we are already aware of this. We are working to fix this on priority and will be fixed on the coming 200.14 MR and app release.
The ETA should be by July 1st week.
06-19-2023 07:28 AM
Yes I tried to adjust DNS settings per the thread here but I believe the instructions was for an older iOS version. I look forward to the fix. Thanks.
06-22-2023 08:49 AM
@sanjay_kumar this is the same issue I am having. Try to login does not allow me despite correct password etc and now your saying there will be a fix July 1st
06-22-2023 10:04 PM
Hi @A1987
Yes the fix will be available by July 1st week.