cancel
Showing results for 
Search instead for 
Did you mean: 

200.15 Unleashed - HomePod minis cannot join the network after upgrade

Squozen
Contributor III

Hi, I’ve noticed that as soon as I installed 200.15 (on an R750/R650 Unleashed network), my HomePod minis couldn’t connect to the network. When I rolled back to 200.14, they had no problem. I don’t see anything obvious in the patch notes that suggest this is expected behaviour. Can anybody corroborate before I log a bug report?

1 ACCEPTED SOLUTION

sanjay_kumar
RUCKUS Team Member

Hi Everyone,

We are able to reproduce the issue in house and working on the fix.
Can everyone confirm if you disable 802.11r and still facing the issue?

View solution in original post

23 REPLIES 23

knozturk
New Contributor

I have the same problem. As soon as I updated, my minis stopped connecting to 5g network but it can connect 2.4ghz.

syamantakomer
Community Admin
Community Admin

Hello All,

This is acknowledged!

We are looking into this and will update here.

In the meantime, could you please confirm the below details:

  • HomePod mini model information
  • Software version of HomePod minis
  • WLANs settings

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

The HomePod Minis are running iOS 17.2. The HomePods in the house are running the same OS, if that helps rule it out. 

The HomePod Mini hardware model is MJ2E3B/A

 

The WLAN settings are:

 

WPA3 auth, 802.11r and 802.11k are both enabled. Wifi6 is turned on. The WLAN is on the 5Ghz radio only. These settings all work correctly on 200.14. 

Let me know if you need more. 

 

Homepod running 17.2 as well

Wlan settings WPA2. 802.11r and 802.11k are both enabled. Wifi6 is turned on.