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vSZ controller shows all AP's offline

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Goliath_00
New Contributor II

‎11-01-2022 03:36 AM

HI There

 

I have this issue on our vSZ controller where all the AP's shows offline and randomly some AP's will show online and then after a refresh show offline again.

What confuses me is that its all 4 sites that connects to the one vSZ controller.

I can log into the controller, ping the controller, ping the gateway, ping all the AP's that is on the seperate sites, ping the the internet so i have breakout and all the interfaces status is UP on the switches.

So can anyone assist me in where i need to look to solve this?

Is it possible to reboot a vSZ controller?

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Goliath_00
New Contributor II
In response to Vineet_nejwala

‎11-07-2022 11:42 AM

Hi Vineet

So thanx for all the assistance you offered thus far. But we found our problem concerning the AP's showing offline on the vSZ controller. The problem persisted on the Azure cloud services side where someone changed policies and blocked the ports what the AP's and controller use to communicate with.

Kind Regards

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Goliath_00
New Contributor II
In response to Vineet_nejwala

‎11-08-2022 06:40 AM

Hi Vineet

Yes for sure. That is the plan of action for during this week. we are going to upgrade to 5.2.2 build 1563. Once again thank you for all your assistance.

Kind Regards

Goliath_00

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