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Virtual smartzone error

sogalli
New Contributor III

Hi

Our client is running Virtual smartzone on the cloud. we are getting this error below

"Cant find zone configuration for UUID" what could be the problem.
vSZ.JPG

1 ACCEPTED SOLUTION

Phiravin
RUCKUS Team Member

Hi @sogalli 

It is best to create a technical support case for further assistance.

https://support.ruckuswireless.com/case_management

Regards,

Phiravin

View solution in original post

3 REPLIES 3

Phiravin
RUCKUS Team Member

Hi @sogalli 

This could happen if concurrent configuration changes are done due to which the configuration for that zone gets corrupted.

May I know the firmware version of your vSZ?

 

Regards,

Phiravin

sogalli
New Contributor III

Current firmware is 5.2.2

Phiravin
RUCKUS Team Member

Hi @sogalli 

It is best to create a technical support case for further assistance.

https://support.ruckuswireless.com/case_management

Regards,

Phiravin