Virtual smartzone error

[sogalli]

Hi

Our client is running Virtual smartzone on the cloud. we are getting this error below

"Cant find zone configuration for UUID" what could be the problem.

[Phiravin]

Hi @sogalli 

This could happen if concurrent configuration changes are done due to which the configuration for that zone gets corrupted.

May I know the firmware version of your vSZ?

Regards,

Phiravin

[sogalli]

Current firmware is 5.2.2

[Phiravin · Accepted solution]

Hi @sogalli 

It is best to create a technical support case for further assistance.

https://support.ruckuswireless.com/case_management

Regards,

Phiravin