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Unable to reboot the AP. Reason: Failed to execute command on AP !.

SRL
New Contributor

‎03-05-2024 06:58 PM - edited ‎03-05-2024 07:27 PM

Hi all, we are with vSZ 6.1.1, we would like to reboot the AP (R650) from web console recently, but it returns "Unable to reboot the AP. Reason: Failed to execute command on AP !.". We also cannot deploy new setting to the APs.

We have no idea how to troubleshoot it. It will be great if someone can give us some hints =))))

What we found now is all the "Last Seen" date of APs are future!!
i.e. today is 06Mar, the last seen date are all 09May. =(((

thank you very much!

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Dilshad_Zafar
RUCKUS Team Member

‎03-11-2024 09:34 AM

Hi @SRL ,

Could you please share the following output from AP CLI :-
1. get scg

2. get syslog log

3. get rpki-cert issuer

Regards,

Md. Dilshad Zafar | Sr TSE | RCWA | RASZA | RACPA | RUCKUS Networks
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