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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
Hi @jimmy_han,
Thank you for contacting Ruckus Technical Support Community.
We can upgrade the SZ directly from 3.6.2.0.250 --> 6.1.1.0.959
Refer https://support.ruckuswireless.com/documents/4376-smartzone-6-1-1-lt-ga-smartzone-upgrade-guide-sz10... for more info.
Prior to upgrade, please make sure we have the cluster and configuration backup downloaded to local PC.
Follow article https://support.ruckuswireless.com/articles/000006239 to extract cluster backup from SZ using FTP.
6.1.1.0.959 firmware image file can be downloaded from https://support.ruckuswireless.com/software/3548-smartzone-6-1-1-lt-ga-software-release-sz-100-ximg-...
Did I answer your query? If yes, hit the Kudos button and also accept the answer as Accepted solution.
Regards,
Vasanth Edward || Snr TSE
RUCKUS Commscope
