Smartzone 100 Unable to Stack Switches

[jason_hilt]

Trying to figure out these Ruckus switches and things are not going well. Trying to stack two icx7650 switches by configuring them through Smartzone, which from what I have read you should be able to do.  I have followed the guides with no luck.  I can select the two switches, select 'Stack Selected Switches' from the More menu, set one to Active and set the other one to ID 2.  Hit ok and I get the following message "Stack configuration saved, please wait for switch view update after the stack formation has completed."   So I wait.  Configuration history shows Success.  I refresh the switch group, only the two I want stacked are in this group.  I see the plus next to the one switch, click it, and it shows only one switch as Standalone.  The other switch doesn't join the stack.  It's still in the group, but nothing has been done other than the stacking configuration lines that I see through the CLI.  Reboots don't do anything.  I have tried connecting the stack cables before and after making the stack in the Smartzone controller.  Neither works.  

Are there commands you have to do through the CLI also before making the stack in Smartzone?  So far Google searches have lead to no helpful information.

Smartzone version: 5.2.2.0.317

ICX version: TNS08090h

[jijo_panangat]

Hi Jason,

Pls open a support case for config assistance so one of us can walk you thru the cli and answer all other related questions.

Thanks

Jijo