RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
07-24-2025 06:27 AM
Good afternoon,
We have a Smartzone 100, but unfortunately, it broke. By connecting the disk to another machine, I was able to retrieve the last backup I made. We'd like to import this into a virtual Smartzone we're already running. However, it turns out I can't import the backup into it.
Can you help me with this?
Sincerely,
Martijn
07-24-2025 06:34 AM
Hi Martijn,
SZ100 and vSZ (Virtual SmartZone) have different hardware and deployment models.
Cluster backups include system-level configurations, certificates, and node-specific data that are not portable across platforms.
Regards,
Vasanth Edward
