Ruckus Social Media Login

[kk1313]

I've configured a WLAN to run a social media login for facebook and one for microsoft. I've followed all the steps for social media login creation, have checked the proper client ids and secret ids, I've got the proper sites whitelisted, I'm using the "https://ap.ruckus.com:9998/facebookhandler" and "https://ap.ruckus.com:9998/microsofthandler." When accessing the wifi network, I will get prompted for the login, but once the credentials have been entered, nothing happens and eventually, the redirect times out.

[bruno_andrade]

Hello, are you following this guide?
https://support.ruckuswireless.com/documents/4338-deployment-guide-smartzone-using-facebook-social-l...

Double-check the whitelist and make sure you've added the correct address to the Valid OAuth Redirect URIs. If you have, let me know your SZ version, and I will check if there is anything different in your version.

[kk1313]

Hi Bruno, 

I initially followed https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Guest-Portal-using-Social-Me... as it was the only guide I could find. But I've redone all the steps from the beginning with the link you've provided and I'm getting the same results. In my testing environment, I can get to the page where I sign in with Facebook and where it says "Test_Ruckus_Wifi is requesting access to:" but after granting access, the page just keeps loading. 

I'm using SZ version 6.1.1.0.959

[kk1313]

Our environment is not using a certificate for AP portal. Does that make a difference?

[kk1313]

Hi Bruno, any updates?