Not seeing zoneFlex R610 in Smartzone 100

[gavin_fairclou1]

The PWR & CTL LED lights are solid so I know that it got the IP and is talking to the Smartzone 100.



I can ping the IP it was assigned(10.*.*.102), I determined it by looking at the previous online AP's that are online.

However I am not seeing it in the list of online AP's in on my dashboard.


Can anyone help me with this?

Im new to Ruckus technology

[gavin_fairclou1]

whats an Unleashed Master?

I dont know what SSID is being broadcast, i would believe its the default. All i did was put the AP on the same subnet as the SZ100

[robert_lowe_722]

Unleashed is a product from Ruckus where one of the AP's assumes the role of a controller. Its supported on certain AP models, just a different firmware. It has been know for customers to receive an AP with Unleashed firmware instead of standard image. It should be obvious if this is the case as a default master will broadcast a "configure.me" SSID.

[gavin_fairclou1]

ok thanks for that info....

No configure.me SSID is being broadcasted.





I did a get version and its showing Version: 3.6.0.0.709

[abilashpr]

Hi GCredit,

Please SSH into the AP and run "get director", this should give you status of the AP/SZ connection.

AP's login password is different, it should be AP login password which can be changed on the AP Zone profile.

The AP looks like it is connected to the SZ and upgraded itself to SZ's firmware.

The above command should shed some info.

Regards,
Abilash PR.

[gavin_fairclou1]

Hi Abi,



that's what I get when trying to use get director command.

I changed the password via the AP zone and its saying incorrect login