Not seeing zoneFlex R610 in Smartzone 100

[gavin_fairclou1]

The PWR & CTL LED lights are solid so I know that it got the IP and is talking to the Smartzone 100.



I can ping the IP it was assigned(10.*.*.102), I determined it by looking at the previous online AP's that are online.

However I am not seeing it in the list of online AP's in on my dashboard.


Can anyone help me with this?

Im new to Ruckus technology

[alexey_isakov]

Ping from SZ100 by CLI ? If not you should do it so. & check ports on firewalls on the trace btw AP & SZ

[gavin_fairclou1]

I can ping from SZ100 to the IP which I believe is the AP. it takes 1 hop.

I cant get into the AP via SSH because i cant find the credentials....VERY frustrating...no documentation!

[gavin_fairclou1]

ok I did a remote cli command ...the traceroute shows 1 hop to the Smartzone . So no firewall blocking it.

[robert_lowe_722]

How do the AP's learn about the SZ IP address? If you can ping, can you ssh and 'show scg ip'?

what SSID's does the AP broadcast? Is there a change the firmware on the AP is Unleashed so is solid on CTL becuase it has become an Unleashed Master?