RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
07-18-2024 05:56 AM
A couple of our sites are having problems since moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354. Wifi is very poor and cutting out on several floors.
To resolve this problem we have had to rollback the AP firmware on the problem sites to 5.2.2.0.2064 from 6.1.2.0.850.
Does anyone know why this is. It is only happening at 2 sites. We have 10-15 other sites where moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354 has not been an issue and the AP's work on firmware 6.1.2.0.850.
We have logged ticket with Ruckus but they were unable to help.
12-16-2024 01:13 AM
We managed to find a solution to this. We factory reset the AP's and this resolved the issue.
