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Having problems since moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354.

jasonjay100
New Contributor II

A couple of our sites are having problems since moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354. Wifi is very poor and cutting out on several floors.

To resolve this problem we have had to rollback the AP firmware on the problem sites to 5.2.2.0.2064 from 6.1.2.0.850.

Does anyone know why this is. It is only happening at 2 sites. We have 10-15 other sites where moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354 has not been an issue and the AP's work on firmware 6.1.2.0.850.

We have logged ticket with Ruckus but they were unable to help.

5 REPLIES 5

jasonjay100
New Contributor II

We managed to find a solution to this. We factory reset the AP's and this resolved the issue.