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Detect unconfirmed program on control plane

lien_monden
New Contributor II

Hi,

I detect following 2 events on my Virtual SmartZone High Scale (version 6.0.0.0.1331, VM in Azure):

Detect unconfirmed program on control plane [name]. [Path:/var/lib/waagent/Microsoft.Azure.NetworkWatcher.NetworkWatcherAgentLinux-.4.1693.1/NetworkWatcherAgent/NetworkWatcherAgent,PID: 17833.]"

Detect unconfirmed program on control plane [PISHRUCK11]. [Path: /var/lib/waagent/Microsoft.Azure.RecoveryServices.VMSnapshotLinux-1.0.9185.0/main/safefreeze/bin/safefreeze,PID: 24566.]"

Anyone an idea if this is critical for my server?

I don't find a clear answer in Ruckus docs what this exactly is and does.

It comes back every night around 20h23 (but my scheduled back-up is at 00h00, so does not seem related to me)

Thanks!

4 REPLIES 4

syamantakomer
Moderator
Moderator

Hi Lien,

Please open support case with all the information and controller's snapshot logs.

This error comes when there is some Java version mismatch. Exact root cause and fix can only be confirmed when issue is diagnosed by support.

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

@syamantak_omer

Thanks for your reply, I made a case. 

Please share the case number.

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

case# 01245621