08-16-2021 07:55 AM
Hi,
I detect following 2 events on my Virtual SmartZone High Scale (version 6.0.0.0.1331, VM in Azure):
Detect unconfirmed program on control plane [name]. [Path:/var/lib/waagent/Microsoft.Azure.NetworkWatcher.NetworkWatcherAgentLinux-.4.1693.1/NetworkWatcherAgent/NetworkWatcherAgent,PID: 17833.]"
Detect unconfirmed program on control plane [PISHRUCK11]. [Path: /var/lib/waagent/Microsoft.Azure.RecoveryServices.VMSnapshotLinux-1.0.9185.0/main/safefreeze/bin/safefreeze,PID: 24566.]"
Anyone an idea if this is critical for my server?
I don't find a clear answer in Ruckus docs what this exactly is and does.
It comes back every night around 20h23 (but my scheduled back-up is at 00h00, so does not seem related to me)
Thanks!
08-16-2021 08:21 AM
Hi Lien,
Please open support case with all the information and controller's snapshot logs.
This error comes when there is some Java version mismatch. Exact root cause and fix can only be confirmed when issue is diagnosed by support.
08-17-2021 12:14 AM
Thanks for your reply, I made a case.
08-17-2021 07:38 AM
Please share the case number.
08-18-2021 08:23 AM
case# 01245621