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Configuration Status Updated failed on T710 with SZ104

zibei_li
New Contributor III

Recently i tried to add one t710 and h510 to my current wireless system. but both of them showed updated failed, which leads to broadcasting no wireless signal on both 2.4g and 5g.

But for newly added R730 works perfectly.

is there anything that i can do to push the configuration to new aps.

thanks

15 REPLIES 15

eizens_putnins
Valued Contributor

Hi,

Please, post current SZ firmware version, respective zone firmware version and what firmware is on APs.

Issue mainly happens when you have bad combination of versions. So, I recommend to have latest zone firmware setting, and update APs to latest standalone firmware version before joining them to vSZ. To clarify issue you also can look on logs -- SZ will usually reports some reason of update failure.

Hope it helps

zibei_li
New Contributor III

My sz100 is running under latest ver. of 5.2.1.0.515.

before t710 upgrade with sz100's ap firmware was 114.0.0.0.1294

zibei_li
New Contributor III

and sz100 has the latest ap patch for it 

zibei_li
New Contributor III
2020/12/10 01:13:50
109
Updating AP configuration...
Informational
AP [RuckusAP@74:3E:2B:06:BF:F0] is being updated to new configuration ID [39b57291-3a41-11eb-b75f-e61a939962b2].
2020/12/10 01:13:49
106
AP firmware updated
Informational
AP [RuckusAP@74:3E:2B:06:BF:F0] updated its firmware from [110.0.0.0.663] to [5.2.1.0.698].
2020/12/10 01:13:30
314
AP heartbeat lost
Informational
AP [RuckusAP@74:3E:2B:06:BF:F0] heartbeat lost.
2020/12/10 01:12:19
108
Updating AP firmware...
Informational
AP [RuckusAP@74:3E:2B:06:BF:F0] firmware is being updated from [110.0.0.0.663] to [5.2.1.0.698].

and no further information showed on event.

but on general tab.

it tells Configuration Status Update Failed