Configuration Status Updated failed on T710 with SZ104

[zibei_li]

Recently i tried to add one t710 and h510 to my current wireless system. but both of them showed updated failed, which leads to broadcasting no wireless signal on both 2.4g and 5g.

But for newly added R730 works perfectly.

is there anything that i can do to push the configuration to new aps.

thanks

[eizens_putnins]

Hi,

Please, post current SZ firmware version, respective zone firmware version and what firmware is on APs.

Issue mainly happens when you have bad combination of versions. So, I recommend to have latest zone firmware setting, and update APs to latest standalone firmware version before joining them to vSZ. To clarify issue you also can look on logs -- SZ will usually reports some reason of update failure.

Hope it helps

[zibei_li]

My sz100 is running under latest ver. of 5.2.1.0.515.

before t710 upgrade with sz100's ap firmware was 114.0.0.0.1294

[zibei_li]

and sz100 has the latest ap patch for it 

[zibei_li]

2020/12/10 01:13:50

109

Updating AP configuration...

Informational

AP [RuckusAP@74:3E:2B:06:BF:F0] is being updated to new configuration ID [39b57291-3a41-11eb-b75f-e61a939962b2].

2020/12/10 01:13:49

106

AP firmware updated

Informational

AP [RuckusAP@74:3E:2B:06:BF:F0] updated its firmware from [110.0.0.0.663] to [5.2.1.0.698].

2020/12/10 01:13:30

314

AP heartbeat lost

Informational

AP [RuckusAP@74:3E:2B:06:BF:F0] heartbeat lost.

2020/12/10 01:12:19

108

Updating AP firmware...

Informational

AP [RuckusAP@74:3E:2B:06:BF:F0] firmware is being updated from [110.0.0.0.663] to [5.2.1.0.698].

and no further information showed on event.

but on general tab.

it tells Configuration Status Update Failed