Can I cancel the session timeout

[cangqingse]

hi  everyone

     • Session Timeout: Sets a time limit (in minutes) after which users will be disconnected from the hotspot service and required to log in again.
      Can I cancel the session timeout？
       If I reach the time limit for wireless access during a video conference, my video conference will be disconnected, so I want to close the session timeout

[sanjay_kumar]

The behavior is same on these versions.

[cangqingse · Accepted solution]

Thank you very much for your guidance

[sanjay_kumar]

Hi @cangqingse 
Thank you, we are glad to hear that the information provided was helpful.
Please mark my answer as solution so that other can check if needed.

[lawero]

This doesn't seem accurate for my version:

Virtual SmartZone High Scale 6.1.0.0.935

Session timeout: 120 minutes.

A user accesses the Wi-Fi at 1:00 PM and enters the voucher (guest access password).

The user leaves at 1:05 PM and returns at 2:00 PM.

Ruckus requests the voucher/password again at 3:00 PM (120 minutes after 1:00 PM). According to your description, it should occur at 4:00 PM.

So, contrary to what's described, after the initial voucher, the user has to enter it again every ten days. This is quite horrible.