Hi I have recently migrated x 14 ZF7372 APs onto vZS, they are all online and working, but each of the APs randomly disconnect and reboot at least once per day, the firmware of the vSZ is 184.108.40.206.496 the current firmware on the ZF7372 APs deployed by the vSZ is 220.127.116.11.695
can anyone shed any light as to why they are doing this?
Hi Angelo, can you provide a Support Info file of one of the APs after the reboot? It could be either the APs losing contact with vSZ/Default Gateway and after some time, typically 30 mins, they reboot, or an error that would be to be analyzed inside a Support ticket. Thanks. David.
@David How do I get the Support info file fom the AP ? I am new to vSZ
@Diego under the Alarm tab after clicking on any of the effected APs the code is 303 disconnected and then 302 rebooted, severity is "Major" and under activity it says "AP was re-booted by the system, because of system revovery by watchdog
the Events and Alarms column for the whole vSZ just replicates the wording what I have said above
the strange thing is, I also have x 3 R510 APs and they are not doing it, might be a coincidence