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AP health high connection failure clear

orton
New Contributor II

‎11-16-2023 07:05 PM

Hello everyone,  I have a question

event code 334

AP [R710@XX:XX:XX:XX:XX:XX] cleared [5GHz]connection failurehealth[0], which is no loger past the threshold[25].

The above incident happened to me, and then the AP became abnormal and could not work normally. why?

Is there any way to adjust the threshold?

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2 REPLIES 2

Vineet_nejwala
Moderator
Moderator

‎11-17-2023 02:02 AM

Hi @orton 

The event is just a message logged into the vSZ UI event to inform that the clients were having issue connecting to 5ghz and default threshold kept is 25. You would need to share AP support log and if you are using Ruckus AI from there we can have a clear picture of why this is happening.

Best Regards

Vineet

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orton
New Contributor II
In response to Vineet_nejwala

‎11-19-2023 06:49 PM

I'm curious why this situation is occurring 

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