wifi issues with RUCKUS

[jkloc]

Wifi for RUCKUS appears with signal on my phone.  However, once I connect to it some things are not working.  For example, asking Alexa for music does not work.  I cannot connect to Spotify or SiriusXM.  However, internet appears ok.  Please help.  I did go through the reset procedures on the Amazon website.

[Imran_ruckus]

Hi @davidkane 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

In order to assist you further, we kindly request that you submit your post in English. Please confirm if this is possible.

Thank you once again for your cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community