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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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wifi issues with RUCKUS

jkloc
New Contributor

‎05-03-2023 10:13 AM

Wifi for RUCKUS appears with signal on my phone.  However, once I connect to it some things are not working.  For example, asking Alexa for music does not work.  I cannot connect to Spotify or SiriusXM.  However, internet appears ok.  Please help.  I did go through the reset procedures on the Amazon website.

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Imran_ruckus
Community Manager
Community Manager
In response to davidkane

‎01-03-2025 04:25 AM

Hi @davidkane 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

In order to assist you further, we kindly request that you submit your post in English. Please confirm if this is possible.

Thank you once again for your cooperation.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

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