ruckus icx 7150 c12p POE on port not working

[jpatino7785]

Hello My ruckus icx 7150 c12p POE on all port does not work anymore.  Checked on my switch and it still under warranty. How do i go about processing warranty exchange. 

[Imran_ruckus]

Hi @jpatino7785 

Thank you for your private message.

This issue may be caused by the switch ports entering a disabled state, and they may need to be re-enabled using the command line interface (CLI).

Please refer to the RUCKUS Lennar Knowledge Base self-help article below for step-by-step instructions to resolve this issue:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/NO-Power-on-Access-Points-an...

Please let me know if you need any assistance while following the process.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[jpatino7785]

I have already gone through the guides on the forum

[jpatino7785]

Only 1 port works on POE

[jpatino7785]

The power is enabled.

[jpatino7785]

The PoE feature on switch ports is enable.