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power outage, ruckus not working at all. all lights flashing

SIBAZZ
New Contributor

Hello , MY RUCKUS SWITCH FLASHING ALL LIGHTS. HOW DO I GET IT UP AND RUNNING AGAIN

I tried resetting by unplugging and leaving reset pin and the letting go when everything is flashing

i cant seem to get this to work. how can i fix this

1 ACCEPTED SOLUTION

Hi @SIBAZZ 

 

Thanks for your response.

 

Please confirm the LED status of the switch and the access points using the below guide.

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community

 

View solution in original post

42 REPLIES 42

Hi @SIBAZZ 

 

Thanks for your response.

 

If the resetting process doesn't work, we need to perform a software recovery.

 

Here is the quick guide to perform software recovery.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

 

Ruckus ICX Recovery Load boot code from boot monitor

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

 

Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.

 

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community

Okay I have a Mac I don’t understand these steps you are saying that I connect both usb and the Ethernet cable

to laptop and to switch, which I have already done so! Then what do I do? 

download the software? And then go to terminal or do I have to set my ip up? Like these instructions are for windows it says it’s for both but I’m lost

Hi @SIBAZZ 

 

Thanks for your response.

 

Please follow the below steps on how to perform software recovery on MAC.

 

SOFTWARE RECOVERY ON MAC

 

Please follow the below steps for MAC console access to switch also steps to perform software recovery.

Mac iOS system solution 

1-Install the drivers on your machine to read the cable type C to console the switch ( ICX-7150-C12P )  

Software:

Link:https://www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloadshttps://www.silabs.com...

Link:https://support.ruckuswireless.com/software/1413-brocade-ruckus-7150-usb-serial-driver-mac

 

2-After successfully installing the Mac Drivers, open the Mac terminal, when you see the command prompt do the following:

Enter this command:

ls /dev/cu.*

This command will display something like this:

One of those logs will say something similar to /dev/cu.SiLabs_Serial (which is related to the drivers you installed)

 

3-Then enter the following command using the name of the installed driver that was displayed:

screen /dev/cu.SiLabs_Serial 9600

 

4-Hit Enter and you will have access to the ICX7150’s CLI.  (Command Line)

Video link as reference: https://www.youtube.com/watch?v=1AcJokMm78U

 

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

 

Ruckus ICX Recovery Load boot code from boot monitor

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

 

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community
 

Okay I did the 1st step and it connected then I did 2nd step on terminal and then it said screen is terminating 

it says 

 

 

Last login: Mon Jul 17 11:48:03 on ttys000

sebastian@SebastiansMBP2 ~ % ls /dev/cu.*

/dev/cu.Bluetooth-Incoming-Port /dev/cu.usbserial-01F8D06E

/dev/cu.SLAB_USBtoUART

sebastian@SebastiansMBP2 ~ % screen /dev/cu.SiLabs_Serial 9600

[screen is terminating]

sebastian@SebastiansMBP2 ~ %