CommScope RUCKUS Community Forums

dsmith160 · ‎02-21-2025

Kindly request that you create a new support case for the setup and configuration of the new Ruckus switch. We will be happy to assist you through the new case.

We appreciate your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

pinky_ruckus · ‎02-24-2025

Hello @dsmith160 ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you have recently received the replacement Switch and needs assistance in setting up Ruckus network.

For guidance on setting up your system, please refer to the RUCKUS Lennar Knowledge Base self-help article linked below. The article includes detailed instructions for the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please let us know if you have any queries in this regard.

Should you require further assistance or have any questions, please do not hesitate to reach out.

Thank you once again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

View solution in original post

pinky_ruckus · ‎02-26-2025

Hello @dsmith160 ,

Thank you for the response.

Upon checking the response, I see that the AP s is on the recommended version and glad to know that the disconnected Switch is disappeared after the AP upgrade.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

CommScope RUCKUS Community Forums

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