05-03-2023 08:32 AM
I'm using AT&T and the speed is 1,000 mbps but when I check with RUCKUS the speed reduced to 300 mbps. Can you help how to fix this? This usually happens after the electric outage.
05-03-2023 10:07 AM
Hi @hsgo1587
Please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
RUCKUS SWITCH
Best regards,
Jayavidhya
Lennar Home Community
05-03-2023 10:29 AM
Added photo here. Let me know if you need anything else.
05-03-2023 11:12 AM
Hi @hsgo1587
Thanks for your reply,
Based on your description most possibly your switch starts running the wrong code which we call ‘routing code’ this is a know issue.
You can take Console access to the switch in order to verify, if the switch is able to connect properly to Access Points or if it has a ‘Routing Code’ issue which happens due to power outages most of the time, this is a known issue for Lennar home users.
An identifier of this problem is that it comes out as Switch-Router in the unleashed dashboard.
There we are going to see 2 important things the
-MAC address: Physical address of the device this never changes
- An IP address is a unique address (logical) that identifies a device on the internet or a local network like your home (this can change and may not be the same as the one shown on the dashboard)
Please follow the below steps:
Hereby I attach a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications:
2.Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”
How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":
If you can access the Command line should look like this:
ICX7150-C12 Router>
Note: Hit Enter to accept each command
enable
show version
copy flash flash secondary
boot system flash secondary yes
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
I) How to Fix Routing code issues on Lennar Home users via CLI
II) Or WEB access option
How to console in the ICX-7150-C12P
Once you are logged in to the ICX-7150-C12P please follow and perform the same commands that are on point '3'
Please let me know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
05-03-2023 01:57 PM
I do not see the Switches in Unleashed Dashboard. can you help?
05-04-2023 06:12 AM
Hi @hsgo1587
Greetings of the day,
Thanks for the details provided.
To add the switch to dashboard please check if the switch is running the minimum software code 08090 version, if not an upgrade must be performed.
The ICX7150 Switch will be added automatically if the switch is running the minimum software code 08090, if the switch is showing requesting to connect, please try to gain access via SSH, Telnet, or Console.
1:Find the IP address of the Switch, while you are connected to the Unleashed SSID/Wi-Fi ID.
Run the IP scanner to find the IP address of the Switch.
How to find my Ruckus “Devices IP address” using free applications
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...
2:Once you know the IP address if the Switch, gain access via Telnet, SSH, or Console(for console Access the IP Address is not required)
How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...
How to Access an ICX Switch remotely via SSH or Telnet, using a Windows computer
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Access-an-ICX-Switch-...
How to console in the ICX-7150-12CP 'Ruckus Switch'
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...
RUCKUS ICX 7150 USB TYPE C CONSOLE (tutorial video for ICX)
https://www.youtube.com/watch?v=YXR4xhkw3q8
(Tutorial for MAC)
https://www.youtube.com/watch?v=1AcJokMm78U
3:Once you are connected to the Switch, run the next commands. These are the credentials for the switch.
Usernames: Passwords:
admin sp-admin
super Lennar
lennar
ruckus
Ruckus!
Ruckus1
admin
password
Commands:
enable
show version
Note: "show version" will provide detail about the current version running currently.
4: If you are running lower than 08090, you must perform an upgrade, I will recommend the code 08095g UFI which is the recommended code(must be the image starting with SPS)
How to Upgrade a Switch ICX-7150-C12P using a USB flash drive
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...
How to upgrade a Switch ICX7150-C12P via TFTP
How to upgrade a switch via Web GUI (ICX7150 Switch)
Best regards,
Jayavidhya
Lennar Home Community