can connect new device - RUCKUS Community Forums

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Ruckus Wireless

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my ruckus device Bouvier provides access to internet upstairs. it is not letting my new device connect (sonos).

it needs to be updated and reconfigured to allow access to internet for other devices. we are on day three now, and also we can access the portal we have no sign in or password and their is no password recovery. It is a Lennar home. please email at [email protected]

1 REPLY 1

Let me share the steps to recover the system:

1. Primary Lennar Support Hub

https://support.ruckuswireless.com/articles/000015149

2. Password Recovery & Access Issues

Default Admin Login Username/Password for RUCKUS ICX-7150-C12P Switches and Wi-Fi Access Points

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Default-Admin-Login-Username...

3. Upgrade to the letes version 200.19

RUCKUS Unleashed Access Points Upgrade Process to the Recommended Firmware Version

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Unleashed-Access-Poin...

4. Once the units have been recovered you can enable SONOS set up

Sonos connection recommendations and guidelines

https://support.ruckuswireless.com/articles/000006140

Best regards,
Yarenis Hernández
RUCKUS | Lennar Home Community Support

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