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RUCKUS Support for Lennar SmartHome customers.
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Find Answers Faster: RUCKUS Lennar Knowledge Base Self-Help Articles – Check Here Before You Post

Hello RUCKUS Lennar Homeowners, Greetings from RUCKUS! We’re glad to have you here! To make your experience smoother, we’ve created the RUCKUS Lennar Knowledge Base, a dedicated self-help section with step-by-step guides, solutions to common issues, ...

Lennar Knowledge Base.jfif

Whole System Failing — HELP!

I’ve gone through Putty and successfully reprogrammed the Switch, but I cannot access the Ruckus Unleashed site to manage the Switch and APs. Right now I’m exclusively running off of my standard router and modem and constantly losing connection. It i...

Finnejo by New Contributor II
  • 2300 Views
  • 3 replies
  • 0 kudos

ICX7150-C12 Switch - PoE Fatal.

When I bought my lennar home, it came with a ruckus ICX7150-C12 Switch and a couple of AP. Yesterday without any reason the switch stopped sending power to the devices I have that need PoE. Both APs and my ring. I accessed the console using putty and...

ingosds by New Contributor
  • 5401 Views
  • 6 replies
  • 0 kudos

Resolved! No power to access point on ceiling

Hello,Our power went out just where all of our modem and the other 80 things probably plugged into it and now the wireless access point has no lights on and everything that was connected to that now has no internet and is not working. I’ve looked thr...

Kpeck by New Contributor
  • 7399 Views
  • 10 replies
  • 0 kudos

Resolved! Ruckus Wi-Fi icx7150 c12p

Problem: The WiFi speeds from my Ruckus device are below 50 Mbps when connected; as a result, acces to a simple site such as yahoo.com takes longer than 30 minutes to load. To provide additional context, my connection speed from my ISP is 1 Gig (~960...

Bjamal by New Contributor III
  • 11099 Views
  • 19 replies
  • 0 kudos

Not connecting after power outage

Power went out several days ago.  I tried to connect directly to the switch via usb-c and follow the directions but it didn’t work.  This happened before and the switch had to be replaced.  Switch shows pending on the app.  

trevor by New Contributor
  • 2100 Views
  • 3 replies
  • 0 kudos
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Lennar SmartHome Customers

Please visit our Lennar Knowledge Base for quick answers to common issues before posting to the forum.