Yellow lights on ruckus unit

[wxm2026]

 

Hi!

We live in a Lennar community and had a really bad storm recently. Our Ruckus unit failed so I purchased a new one. The lights are back on but the Ethernet connect to the Ruckus unit started flashing yellow. I switched out the Ethernet cables and it is still flashing yellow. The power to the access points is back and while we can connect to them, it doesn’t connect to the internet. See attached for picture on the Ruckus unit. Any suggestions? Thanks for the help! 

[Imran_ruckus]

Hi @wxm2026 

Thank you for your response and the update.

Please do keep me informed as things progress.

Thanks again for your continued patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @wxm2026 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[wxm2026]

 

Hi I’m Bach home and shifted the blue plug as you recommended and restarted things. This is what the bottom of the box looks like now and the repeaters are completely off with no lights on. 

[Imran_ruckus]

Hi @wxm2026 

Greetings!

Thank you for your response and the update.

Kindly perform a hard reset on the RUCKUS ICX-7150-C12P Switch multiple times until the SYST LED turns green.

For detailed instructions, please refer to the following RUCKUS Lennar Knowledge Base self-help article:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Process-for-performing-a-phy...

Please let me know the outcome after performing the resets.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[wxm2026]

Hi, I reset it a couple of times and seeing these lights. Still no internet from the repeater boxes.