RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
06-27-2023 02:17 PM
Apparently I need a “engineer” to tell them I need my equipment replaced so where is this “engineer”
06-27-2023 02:42 PM
Still waiting for this engineer. Guess it will take 2 days to get someone to reply.
06-27-2023 03:14 PM
Hi @Jhiggins91
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Please help us with a detailed description of the issue you are facing with the RUCKUS devices and what troubleshooting steps you have followed so far, to assist you further.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
06-27-2023 03:23 PM
Are you a engineer?
06-27-2023 03:55 PM
Hi @Jhiggins91
Yes, I am one of the Technical Engineers from RUCKUS Lennar Community Support.
Please help us with the details mentioned in my previous post.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
