Where is the “engineer”

[Jhiggins91]

Apparently I need a “engineer” to tell them I need my equipment replaced so where is this “engineer”

[Jhiggins91]

Still waiting for this engineer. Guess it will take 2 days to get someone to reply. 

[Imran_ruckus]

Hi @Jhiggins91 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Please help us with a detailed description of the issue you are facing with the RUCKUS devices and what troubleshooting steps you have followed so far, to assist you further.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Jhiggins91]

Are you a engineer?

[Imran_ruckus]

Hi @Jhiggins91 

Yes, I am one of the Technical Engineers from RUCKUS Lennar Community Support.

Please help us with the details mentioned in my previous post.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.