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What switch works with RUCKUS wireless AP's

New Contributor

I am tired of spending half the next day after a power outage rebooting this entire network. I am looking at getting my own switch and bypassing this garbage ICX switch. I would like to keep the ruckus wireless ap's, but this switch is just straight ticking me off. There is ZERO reason that I should have to spend half the next day to get the switch to work properly.  


Yeah, the switch is not working what so ever. I just did a reset on it and it still does not work right. The switch is garbage. 

Hi @GWwillings 

We may need to check some Switch configurations. 

To check the Switch stability, partition information, and other behavior, please help us with the below commands from the CLI.

Please follow to the below steps to access CLI and get the output of the below-mentioned commands.

Please follow the below steps and help us with the queries:

1. To check this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily. 

How to find my Ruckus “Devices IP address” using free applications:

2. Once we identify the IP address of the switch proceed to access remotely to the device “Command Line” 

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command 


show version

show flash

show inline power 
show interface brief

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. 


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

New Contributor

So I have to factory reset this stupid switch and set it all up again as the app is telling me that I am not connected to an unleashed network, meanwhile my cellphone IS connected to my Unleashed network. I am not about to factory reset this switch to install it all over again to correct an issue that should not have happened in the first place. How about letting me know what switches are compatible with the R510 AP's?

Hi @GWwillings 


Thank you for the response and the detailed information you shared.

Apologies for the inconvenience. We know you are frustrated and we will help you get this issue resolved. And request you use proper language or words, else the system will block the account by default.

As described previously, since you are facing such issues frequently may be due to an older version on the RUCKUS ICX-7150-C12P Switch. Please refer to the Switch upgrade guide shared previously for the upgrade process.

As you are unable to log into the RUCKUS Unleashed mobile application is also due to an older version of the Unleashed Access Points. Please refer to the below RUCKUS Lennar Knowledge Base guide to upgrade your Unleashed system.

Once you upgrade your ALL Access Points, please uninstall the Unleashed application and install the updated one. And try to log in.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @GWwillings 

Please reply to this post of yours.

Please note, that Unleashed Upgrade and Switch Upgrade both have different processes.

Please upgrade the Unleashed system to get the Unleashed application login issue resolved.

Please let me know if you have any queries in this regard.

Thank you again for your patience.


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.