We have no power at the 2 R510 switches in our Lennar home, this happened after a power outage.there is power at the main hub and we have tv, phone and internet. I have tried to reset both switches, but none of the lights on the switch box light up. I think the switches were fried after the power outage. Any suggestions would be helpful but please consider any advice needs to be in simple terms please
You will need to reach out to support over https://support.ruckuswireless.com/contact-us and share the serial of these two R510 units to see if these can be replaced. FYI these are not termed switches but Access points "R510" just to clear the misunderstanding.
Thank you for the correct terminology and your response. I will go to Ruckus support but I thought they aren’t helping anyone who has a Lennar home. They directed me to this support group. I will try Ruckus again.