ICX 7150-12P switch failing to load kernal during boot

[VenkatPulakkad]

Our Ruckus ICX 7150-12P switch is not working (has never worked in the past). I finally tried to access it via the command port to see if there is a settings issue. It seems like the boot loader never successfully loaded the boot image. I connected to the switch via PuTTY using serial connection. Any help will be appreciated. Following is the output of a reset command that I ran:

ICX7150-Boot>reset
resetting ...
device 0 offset 0x0, size 0xc0000
using GPIO[7] to reset

Ruckus Wireless Bootloader: 10.1.14T225 (Nov 15 2018 - 04:59:18 -0800)

Booted from partition 2
DRAM:  Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1
SYS CPLD VER: 0x4 Released Ver: 0xa

device 0 offset 0x0, size 0xc0000
Enter 'b' to stop at boot monitor:  0
device 0 offset 0x0, size 0xc0000
bootdelay: ===
Booting image from Primary

NAND read: device 0 offset 0x0, size 0x2000000
8 ecc_errors after reading 18b8000:18b9c00
iproc_nand_read_page returned 2
NAND read from offset 0 failed -22
 0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from primary, no valid image; trying to boot from secondary
device 0 offset 0x0, size 0xc0000
BOOTING image from Secondary

NAND read: device 0 offset 0x4000000, size 0x2000000
1 ecc_errors after reading 5c60000:5c60000
iproc_nand_read_page returned 2
NAND read from offset 4000000 failed -22
 0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
ICX7150-Boot>

[Sgatjens]

Hello

The switch is stuck in boot mode. In order to fix this you have to perform a software recovery. 
Please see the following link to know how to perform it. 

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Greetings!

[VenkatPulakkad]

Thanks you for your response. I will try this and see if it works.  Thanks a lot! 🙏