After a power outage, my switch stopped working. We have a connection from our ISP router, but both access points have all lights off. The switch has two lights on: SYST/amber, and PWR/green.
I've restarted the switch and also tried the reset button while replugging it in, but that left the lights blinking endlessly.
After installing the two drivers listed in this article, I've connected my Macbook Pro with a type-C cable to the switch, and opened Terminal. I followed the steps listed in the post, as well as the different instructions in the video the same article linked to, but neither approach worked. No device appears to be detected - using the prompts doesn't display any additional connection.
Strangely, while attempting to console at one point earlier in the day, I noticed the WAPs were on, but the connection was weak. After leaving that to do its thing for a few hours, I decided to restart the device to give it a good bootup. Unfortunately, that brought me back to square one: orange SYST light, green PWR, no connection, access points all down.
I've had power outages before in this house and the reset has always worked. Please advise, thank you.
If the access via IP address is not possible here is a guide how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.
I already tried that method - as mentioned in the first message on this thread.
Can I please speak to someone? This has been a bit frustrating - it's now the 5th day of the system being down. I've been very patient but this is the second time in this thread I've been given a suggestion I've already explained I've tried.
I've tried consoling with type-c wire (after installing drivers and then plugging my Macbook in, no device is detected when using the command "ls /dev/cu.*")
I've tried remotely accessing (used IP address identifying software and then using Apple's Terminal, but using the commands provided results in an error message: "unable to negotiate...")
I've tried resetting while holding the reset button (this causes lights to blink continually... hours after doing it, the lights come back on, and the wifi is listed as an available network, but connecting to it doesn't offer any connectivity - all devices that try to connect time out)
I've tried looking in the app (I can see the list of all connected clients and things appear normal looking... I did see that my system needs an update (it's on 200.9) but when I try to upgrade, it times out.)
Is there something else I can try? I feel like I must be doing something wrong.