Using IP Address can't sign in Change PW and Update Firmware

[ja]

I am unable to sign in using the IP address as it says the site is insecure. I need to update the firmware. My home scan indicates I have a visible password and need to change it.

[ja]

I did use enhanced because I read it. I thought it was in your email. I took it off and cannot get into the router to proceed unsafe. Any suggestions.

[pinky_ruckus]

Hello @ja ,

Thank you for the response. 

For us to understand the issue and proceed further, could you please share the screenshot of the page that you get once you Click to Proceed?

Thank you for your patience and understanding.

Regards, 

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @ja ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @ja ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @ja ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community