Updating my SSID with Ruckus

[gautam]

I have Ruckus ICX7150 -C12P switch with 2 access points in my home. I have recently upgraded my router and have a new SSID. The existing Ruckus switch seems to be working fine and is transmitting with my old SSID. I have no way of updating the SSID and request help in doing so.


Admin edit: Removed some information for security reasons

[Imran_ruckus]

Hi @gautam 

Thank you for the response.

We have to use the web Unleashed system on a web browser.

Could you please let me know the URL you are using to access Unleashed on a web browser?

Just to inform log in to your Unleashed system from a laptop web browser using either:

The Master Access Point’s IP address, or https://unleashed.ruckuswireless.com

Once logged in, please check the current firmware version and IP address of your Unleashed Access Points and share a screenshot of the dashboard.

Note: Make sure your laptop is connected to the RUCKUS device connected ISP network while attempting access.

If you're unable to log in via the above link or do not know the IP address of your Access Point, please refer to the following guide to locate it:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

Once you find the IP address and access the Unleashed dashboard, you should see the interface shown in the screenshot below. Please attempt to log in.

Feel free to reach out if you have any questions or need further assistance.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[gautam]

Hi Imran,

Thanks for your patience. I Finally succeeded with the IP address and logged in through the dashboard interface. Now if you could show me how to modify SSID. I would be very appreciative. 

[Imran_ruckus]

Hi  @gautam 

Greetings!

Thank you for the information you shared.

Please browse and login to your Unleashed account.

Select Wi-Fi Network>>Select your WLAN Network (SSID)>>Edit WLAN>>modify the name/password 

(Please refer to the below screenshots)

If you would like to create a new SSID, please refer to the following RUCKUS Lennar Knowledge Base self-help article:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Guidelines-on-creating-a-Wir...

Please let me know how it goes or if you need any assistance while following the steps.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @gautam 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @gautam 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support