Unstable Lennar Ruckus Service after Power Outage

[Yuuu30megan]

We had a power outage and after regaining power the ruckus service became unstable. We checked the service on the Spectrum router and it was stable. Then we reset the Spectrum router, there were no changes. We reset the Ruckus switcher. No changes. What do we do now to regain service to the Ruckus switcher? 

[Jayavidhya]

Hi @Yuuu30megan 

Greetings of the day,

For further troubleshooting steps please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Yuuu30megan]

Hi Jayavidhya,

We have the device: ICX 7150-C12P. Referencing Figure 1, we have the following LED lights on: 2, 7, 16, 10, and 11. 

[Jayavidhya]

Hi @Yuuu30megan 

Please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[Yuuu30megan]

Here you go: