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Unstable Lennar Ruckus Service after Power Outage

Yuuu30megan
New Contributor

We had a power outage and after regaining power the ruckus service became unstable. We checked the service on the Spectrum router and it was stable. Then we reset the Spectrum router, there were no changes. We reset the Ruckus switcher. No changes. What do we do now to regain service to the Ruckus switcher? 

1 ACCEPTED SOLUTION

Hi @Yuuu30megan 

 

 

Greetings of the day,

 

 

If accessing the switch via CLI doesnot work please try to solve the issue using the Web GUI method.

 

How to Fix Routing code issues on Lennar Home users via Web GUI.

 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

 

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community

View solution in original post

28 REPLIES 28

I have performed the enable and Show version commands and received the following output:Screen Shot 2023-09-08 at 2.22.11 PM.png

Hi @Yuuu30megan 

Greetings!!!

Thank you for the response and the information you shared.

Could you pleas share the output of the below commands?
SSH@ICX7150-C12-Router>enable 

SSH@ICX7150-C12-Router> show flash

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @Yuuu30megan 

Greetings!!!

Thank you for the response and the information you shared.

Could you pleas share the output of the below commands?
SSH@ICX7150-C12-Router>enable 

SSH@ICX7150-C12-Router> show flash

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Screen Shot 2023-09-08 at 4.08.14 PM.png

Hi @Yuuu30megan 

Greetings!!!

Thank you for the response and the information you shared. 

This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the screenshot below. 

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command 

enable

copy flash flash secondary 

boot system flash secondary yes 

Example: 

VIDEO LINK AS REFERENCEhttps://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command) 
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished) 
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Please let me know if you have any queries in this regard.

NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.