Unleashed system only supports ICX firmware version 08.0.90 or later.

[305tato]

hello I'm new to the site I've been having a problem with my ICX7150-C12 the internet is working but its very slow and keeps loosing connection. i logged in and upgraded the system but in the switches tab is telling me disconnected. when i clicked on the box tab it was missing my IP address so i updated with the ip address and its stuck in trying to connect and it won't do anything else. on top in small red letting is telling me this (  Unleashed system only supports ICX firmware version 08.0.90 or later. ) I'm running out of option  and have no idea what to do. everything was working perfectly for over a year till now. 

[Vásquez_Fer]

Hi @305tato 

Hope you are doing well ! 

If there was a blackout or power outage and the switch reboot because of that , most possible you are running a wrong  code on the Switch side which we call  'routing code' 

An identifier of this problem is that it comes out as Switch-Router in the unleashed dhabsoard.

There we are going to see 2 important things the

MAC address : Physical address of the device this never changes

The IP address is a logical address assigned by your local router to the device (this can change and may not be the same as the one shown on the dashboard)

1- To fix this issue we must identify the IP address of the switch 'currently'

-We can tried the IP address that shows in the dashboard copy and past it in the URL if that redirects you to the login page for the ICX-7150-C12P that is the correct one if not I will leave you a guide how to perform a IP scanner on your local network to identify the switch IP . 

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

2-Once we identified the IP address of the switch proceed to access remote to the device 'command Line' 

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

3-Here is a quick guide to understand how to fix the 'routing code issue' but basically you need only need to run the following commands once you are on the command line 'CLI' 

enable

copy flash flash secondary 

boot system flash secondary yes 

example: 

ICX7150-24P Router>enable ( hit enter to accept the command )
ICX7150-24P Router#copy flash flash secondary ( hit enter to accept the command and wait  : until the flash finished )
ICX7150-24P Router#boot system flash secondary yes ( hit enter to accept the command  : the switch will reboot )

How to Fix Routing code issues on Lennar Home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

4-If the access via IP address is not possible here is a guide how to access using a console cable ( usb to usb type C ) 

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Once you are log in the ICX-7150-C12P please follow up the same steps that are on point '3'

Best Regards 

Fernando Vasquez