11-13-2022 03:49 PM
Can’t get switch back online nor one of two routers. I have unplugged the switch several times. Any technical support will be greatly appreciated. Thanks.
11-17-2022 12:50 PM
Hi @LetsGetIt
The message connecting/pending, just means that the Switch is not associated to the Unleashed system for monitoring, however it is online, now if the connection is slow you need to fix the routing code issue first before adding the switch, so if in the View you have the switch showing as ICX7150-routing you need to fix that first, actually there is a possibility that after fix that issue the switch will be added by default.
1:check if the Switch is showing as ICX7150-routing, if that is the case follow up the next guide:
How to Fix Routing code issues on Lennar Home users via Web GUI.
2:If you have fixed the routing code issue and the Switch was not added, and you are running a code 08090 or higher, follow up the next guide:
Approving a New Switch to Join Unleashed
Note: Credentials will be required, so test all of them.
Usernames: Passwords:
admin sp-admin
super Lennar
lennar
ruckus
Ruckus!
Ruckus1
admin
password
For more information, follow up the next guide:
ICX Switch Management Overview
Best regards,
Yarenis Hernández
Technical Support Engineer | L2 TAC Wired
11-17-2022 07:28 PM
Thank you for your patience and support. Everything is up and online now.
11-18-2022 04:07 AM
Hi @LetsGetIt !
Great to hear that ! Feel free to mark the post as resolved and feel free to create a new post if you need to.
Best Regards
Fernando Vasquez