Unable to see new network after R510 AP was reset and perform setup wizard through the App

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Just moved in the Lennar Home with Ruckuss ICX7150 and R510 APs. Unfortunately, previous owner decided not to disclose login account for the WiFi. Hence, I was force to perform reset both APs. After I perform hard reset on both APs, I left one of the 2 APs unplug to the network with no power. I then proceed to perform configuration using the iOS App. For some reason I was not able to configure the "ConfigureMexxx" network using web browser (Chrome and Microsoft Edge). I did see the page where it tells me I need to perform "Configure Me xxx" network but upon selecting 'Connect' all it did was spawn new tab. I then resort to the App and I was able to successfully create new WiFi network. However I'm not able to see the newly created network. I repeated the hard reset procedure and App configuration twice with same result. Any help is greatly appreciated.

Additional info which could be useful... I also perform hard reset on the switch.

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