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Unable to Register to Update Firmware

New Contributor

I am able to login and see the access points through Ruckus Unleashed in the browser, however, when I got to the 'Upgrade' and 'Registration' tabs under administration tab nothing happens. In the case of the 'Upgrade' tab nothing shows up for ANY information; and regarding 'Registration' tab nothing happens when I select 'Register Your Product'.

I would like to update to the latest firmware, and hope that when I update the software this will allow me access to my Ruckus switch through Ruckus Unleashed as well.


Please advise how to remedy the registration/upgrade issues.


New Contributor

Please advise re: login above @Jayavidhya

Hi @user 


Thank you for contacting RUCKUS Lennar Home Community.

Could you please let me know if you are trying to access the Switch or Unleashed dashboard? And could you please share a screenshot of the same?

Thank you again for your patience.


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.