Thank you for contacting Lennar Home Community.
Hope you are doing well!!!
As per the case description, I could understand that your RUCKUS setup is not working, and the connectivity is unstable.
I truly apologize for the inconvenience.
Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model only.
Please do not worry, we have tried to create the guides as non-technical as possible so that they are not much difficult to follow.
Could you please let us know the answers to the below queries to assist you better?
1. Was this working before or is it a new installation? If it worked before, was there any power outage before you started facing this issue?
2. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same)
3. May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)
Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights. Also, light the status of Access Points.
Before uploading the photos please log in to the RUCKUS account and you can upload the image.
Please let us know the answers to the above queries or if you have any queries in this regard.
Thank you again for your patience and understanding
Lennar Home Community.