Testing connection on ruckus icx 7150-c12p

[Lorrie123]

We had a power outage 5 days ago and our internet has been slow to non existent. We had our internet service provider out and checked that connection, it’s fine. How do we check the ruckus? We are still experiencing problems. 

[pinky_ruckus]

Hello ,

Thank you for the response.

I understand that you were trying to upload the screenshot and was unable to attach.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please share the screenshots or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Lorrie123]

 

[pinky_ruckus]

Hello @Lorrie123  ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Lorrie123]

Hello Pinky,

we tried again today. I will send screenshots. We have the driver installed. We have connection with com 7. We open putty and get no CLI. 

[Lorrie123]

 

 two screenshots from my last reply