Switch icx 7150-c12p is not powering POE, running slow, have to constantly restart.

[ramirezcrisaf]

Switch is an icx 7150-c12p.  at the moment no port is providing POE.  I have to use an injector to have the Ruckus AP working.  I have to restart the switch a lot for maybe a port or 2 to work.  Things are working slow as well.  

I have things connected to 9 of the ports and only 4 are showing up.  Switch says POE is ok but it is not. Temperature is ok.   Please see output from switch below.   Please let me know what we can do to replace.  This switch is broken.

telnet@ICX7150-C12 Switch# show chassis
The stack unit 1 chassis info:

Power supply 1 (AC - PoE) present, status ok

Fanless model

Slot 1 Current Temperature: 70.5 deg-C (Sensor 1), 10.0 deg-C (Sensor 2), 57.2 deg-C (Sensor 3), 52.8 deg-C (Sensor 4)
Slot 2 Current Temperature: NA
Slot 3 Current Temperature: NA
Warning level.......: 100.0 deg-C
Shutdown level......: 109.0 deg-C
Boot Prom MAC : d4c1.9e1e.783b
Management MAC: d4c1.9e1e.783b

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Down None None None None No 1 0 d4c1.9e1e.783b
1/1/2 Down None None None None No 1 0 d4c1.9e1e.783c
1/1/3 Down None None None None No 1 0 d4c1.9e1e.783d
1/1/4 Down None None None None No 1 0 d4c1.9e1e.783e
1/1/5 Down None None None None No 1 0 d4c1.9e1e.783f
1/1/6 Down None None None None No 1 0 d4c1.9e1e.7840
1/1/7 Down None None None None No 1 0 d4c1.9e1e.7841
1/1/8 Up Forward Full 1G None No 1 0 d4c1.9e1e.7842
1/1/9 Up Forward Full 1G None No 1 0 d4c1.9e1e.7843
1/1/10 Down None None None None No 1 0 d4c1.9e1e.7844
1/1/11 Up Forward Full 1G None No 1 0 d4c1.9e1e.7845
1/1/12 Up Forward Full 100M None No 1 0 d4c1.9e1e.7846
1/2/1 Down None None None None No 1 0 d4c1.9e1e.7848
1/2/2 Down None None None None No 1 0 d4c1.9e1e.7849
1/3/1 Down None None None None No 1 0 d4c1.9e1e.784a
1/3/2 Down None None None None No 1 0 d4c1.9e1e.784b
mgmt1 Down None None None None No None 0 d4c1.9e1e.783b

[ramirezcrisaf]

I just tried all ports with a known good POE device.  Ports 7,8,9,10,11,12 did not power on the device.  All other ports did power on the device.   

[Imran_ruckus]

Hi @ramirezcrisaf 

Thank you for the response and the update.

Yes, you can enable the Switch ports back by executing the below commands.

To enable the PoE on the Switch, please perform the below commands from the CLI:

Switch>enable
No password has been assigned yet...
Switch#configure terminal
Switch(config)#interface ethernet 1/1/1 to 1/1/12
Switch(config-mif-1/1/1-1/1/12)#inline power

Also attaching a Screenshot as a reference:

Please be advised that you may encounter this issue again if you continue using the older version. We recommend upgrading your Switch to the latest version to resolve the problem.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[ramirezcrisaf]

Thank you,  The ports are working now.  I am in the process of doing the update. 

[Imran_ruckus]

Hi @ramirezcrisaf 

Thank you for the update.

Please let me know if you need any help during the upgrade process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[ramirezcrisaf]

The instructions are crossed. In one part says to download 08095g but then explains to work on 08095h.  Am i supposed to do g or h?