This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Switch does not stay powered on ICX7150

Danr831
New Contributor

‎12-17-2022 03:03 PM

My ICX 7150 will not stay powered on. It will power on for a few hours and just shut off. I have tried a different power cable as well as a different outlet and it still does the same. How can I obtain an RMA # to send back for warranty repair?

0 Kudos
Reply
8 REPLIES 8

Sgatjens
Moderator
Moderator

‎12-19-2022 05:41 AM

In order to approve the RMA, please provide a picture of the switch plugged in and not powering up.

Here is where you can upload the image/photo :

upload photo.png

 

0 Kudos
Reply

Danr831
New Contributor
In response to Sgatjens

‎12-19-2022 06:43 AM

Not a problem. Will send tonight when I get home. Thank you for the quick response.

0 Kudos
Reply

Yarenis
Moderator
Moderator
In response to Danr831

‎12-19-2022 11:36 AM

Hi @Danr831 

Thanks, as soon as you share it we will review it.

 

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired

0 Kudos
Reply

Danr831
New Contributor
In response to Yarenis

‎12-19-2022 05:34 PM

Plugged Innot sure if the image is uploading but i am manually inputting the path to the picture on my desktop

0 Kudos
Reply
Labels
Copyright © 2026 Khoros, LLC